EP 280 Legacy in Action – The Kenyatta Computers Story
In this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the legacy his father began—transforming Kenyatta Computers from a family vision into a thriving IT services company. It’s a powerful story of growth, purpose, and honoring the past while […]
AI-powered VoIP to take customer communication to new heights
From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions. Let’s examine how AI-driven innovations work with VoIP to raise the bar for customer communication. […]
Supercharge your note-taking with Copilot in OneNote
OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities. Summarize and simplify notes Copilot can condense your notes into digestible summaries. Whether […]
Unlocking the power of multicloud: Key benefits and challenges for your business
The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements. However, a multicloud strategy comes with its own set of challenges that organizations need […]
EP 279 Navigating Information with OpenText
In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management software, helping organizations—especially MSPs—securely capture, store, manage, and unlock actionable insights from enterprise data. Mike walks us through how OpenText is empowering MSPs to leverage cloud, AI, cybersecurity, and automation […]
5 Strategies to keep your business running during disruptions
Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, […]
Think you can spot a phishing email? This new trick is harder to catch
Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past […]
Essential Android apps for maximum productivity
Selecting the right productivity apps can significantly enhance your efficiency when working on an Android device. This article breaks down the best options for specific tasks — word processing, spreadsheets, presentations, storage, document scanning, and working with PDFs — so you can pick the tools that match your workflow. Word processor Whether you’re drafting a […]
EP 278 Live from Pax8 Beyond with Rob Rae
What would a visit to Pax8 Beyond be without a conversation with the legendary Rob Rae? In this episode, Rob joins us to discuss the latest developments at Pax8 and trends shaping the IT services industry. We also dive into why this is the final Pax8 Beyond event in Denver. Full Video Podcast Link: https://youtu.be/wjb3-pSyUb8 […]
Master your Mac: Keyboard shortcuts to maintain momentum
For most people, using a mouse to navigate their Mac is second nature. But when you’re focused on a task, breaking your flow to reach for the mouse can disrupt your momentum. That’s where keyboard shortcuts come in handy. Whether you need to manage multiple apps, declutter your desktop, or navigate a dozen windows, these […]